Privacy Policy

This website, Europe Smart Energy, is operated by Sardar Bahadori as a professional BESS consultancy website.

Europe Smart Energy is not currently registered as a separate legal company. It is operated as a professional website and business name by Sardar Bahadori.

When you contact us through the website, email, contact form, appointment form, or newsletter form, we may collect the following personal data:

• name
• company name
• email address
• phone number
• country or project location
• project information
• message content
• communication history

We may also collect technical website data such as IP address, browser type, device type, pages visited, and approximate location, if analytics or security tools are used.

We do not intentionally collect sensitive personal data.

We use personal data for the following purposes:

• to respond to inquiries
• to discuss BESS development, EPC, O&M, monitoring, or after-sales service requests
• to arrange calls or meetings
• to prepare proposals or follow up on potential projects
• to provide professional communication related to requested services
• to improve website performance and security
• to send article updates or newsletters only where the user has agreed to receive them

Depending on the situation, we process personal data based on:

• legitimate interest — to respond to business inquiries and maintain professional communication
• pre-contractual steps — when you ask us to discuss a possible service, proposal, or project
• consent — when you subscribe to a newsletter or agree to non-essential cookies
• legal obligation — where certain records must be kept for tax, accounting, or legal reasons

If you send an inquiry through the website or by email, we use the information you provide only to understand your request and respond to you.

Please do not send confidential, sensitive, or unnecessary personal information unless it is required for your inquiry.

If you subscribe to our newsletter or article updates, we may use your email address to send information about BESS insights, services, or professional updates.

We do not send newsletter emails without consent.

You can unsubscribe at any time by contacting us at office@europesmartenergy.com or by using the unsubscribe option if available.

This website may use cookies or similar technologies.

Essential cookies may be used to make the website function properly.

If analytics, marketing, or tracking cookies are used, we will ask for your consent where required. You can reject non-essential cookies.

We do not sell personal data.

We may share limited personal data only where necessary with:

• website hosting providers
• email service providers
• appointment booking tools
• analytics providers
• website or IT contractors
• professional advisers where required
• project partners only where needed for a requested service or proposal

These parties may process data only for the relevant service purpose.

Some service providers may store or process data outside Hungary or outside the European Economic Area.

Where this happens, we aim to use providers that apply appropriate data protection safeguards.

We keep personal data only as long as necessary for the purpose for which it was collected.

Typical retention periods:

• general website inquiries: up to 12 months
• project and proposal communication: up to 5 years
• accounting, tax, or legal records: as required by applicable law
• newsletter data: until consent is withdrawn or the newsletter is closed
• website analytics data: according to the analytics provider’s retention settings

Under the GDPR, you may have the right to:

• request access to your personal data
• request correction of inaccurate personal data
• request deletion of your personal data
• request restriction of processing
• object to certain processing
• request data portability where applicable
• withdraw consent where processing is based on consent
• lodge a complaint with a data protection authority

In Hungary, the competent data protection authority is the Hungarian National Authority for Data Protection and Freedom of Information, known as NAIH.

We take reasonable technical and organisational steps to protect personal data against unauthorised access, loss, misuse, or disclosure.

However, no website, email system, or internet transmission can be guaranteed to be completely secure.

This website may contain links to external websites. We are not responsible for the privacy practices, security, or content of external websites.

We may update this Privacy Policy from time to time. The latest version will be available on this website.